Jira Service Management

{"xsrfToken":"f2c3d422132983062423eb51d314f3a48f1eaedd_lout","branding":{"id":"31","key":"sgsbc","name":"Soporte Gstock BC Conector","portalBaseUrl":"/servicedesk/customer/portal/31"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e0b0af3e-c59e-4c46-8283-83a3f6ffdcbd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZWM3MTBhZi1lNTRhLTRhOGQtODcwMC1lMTQ2OGJmYWI2NjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUwYjBhZjNlLWM1OWUtNGM0Ni04MjgzLTgzYTNmNmZmZGNiZCI6WyJyZWFkIl19LCJleHAiOjE3NDkwNjg1NTYsIm5iZiI6MTc0OTA2Nzk1Nn0.Bneis4xN8EZVSYox4XCEaMtZMPRnuS3O2gZ50ldkNr8&client=bec710af-e54a-4a8d-8700-e1468bfab664&mode=fit","logoId":"e0b0af3e-c59e-4c46-8283-83a3f6ffdcbd","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al Portal de soporte ITCON","sharedPortalName":"Portal ITCON","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Bienvenido al Portal de soporte ITCON","sharedPortalName":"Portal ITCON","localeDisplayName":"inglés (Estados Unidos)"},"es-ES":{"helpCenterTitle":"Bienvenido al Portal de soporte ITCON","sharedPortalName":"Portal ITCON","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#49809d","helpCenterTitleColor":"#070000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fb5ed960-a950-4de9-95e3-08df917266ef/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZWM3MTBhZi1lNTRhLTRhOGQtODcwMC1lMTQ2OGJmYWI2NjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZiNWVkOTYwLWE5NTAtNGRlOS05NWUzLTA4ZGY5MTcyNjZlZiI6WyJyZWFkIl19LCJleHAiOjE3NDkwNjg1NTYsIm5iZiI6MTc0OTA2Nzk1Nn0.WzdS0FHs35DuVqZ6Pk8SbC7Jyuykzz3zX3-81VhoywA&client=bec710af-e54a-4a8d-8700-e1468bfab664&height=300&mode=fit","bannerMediaApiFileId":"fb5ed960-a950-4de9-95e3-08df917266ef","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"31","key":"sgsbc","projectId":13905,"serviceDeskId":31,"name":"Soporte Gstock BC Conector","description":"¡Te damos la bienvenida! Puedes generar una solicitud para Soporte Gstock BC Conector con las opciones proporcionadas.","portalBaseUrl":"/servicedesk/customer/portal/31","reqTypes":[{"id":"315","name":"Error Aplicación","descriptionHtml":"","callToAction":"Error Aplicación","introHtml":"¿Algún problema con su aplicación? Presente una solicitud a continuación y le ofreceremos la ayuda que necesita.","icon":10538,"iconUrl":"https://itconsultoria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[44],"key":""},{"id":"316","name":"Pregunta","descriptionHtml":"","callToAction":"Pregunta","introHtml":"¿Algo que no sabes? Seguro que te podemos ayudar","icon":10527,"iconUrl":"https://itconsultoria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[44],"key":""},{"id":"317","name":"Sugerencia","descriptionHtml":"","callToAction":"Sugerencia","introHtml":"¿Tiene alguna sugerencia que pueda mejorar nuestro software o proceso?","icon":10507,"iconUrl":"https://itconsultoria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[44],"key":""},{"id":"318","name":"Soporte Técnico","descriptionHtml":"","callToAction":"Soporte Técnico","introHtml":"Reciba asistencia sobre problemas y preguntas generales.","icon":10524,"iconUrl":"https://itconsultoria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[],"key":""}],"reqGroups":[{"id":44,"name":"General"}],"orderMapping":{"44":[315,316,317]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e430db96-557c-3920-bf13-f235745a0306","appLinkName":"","appLinkUrl":"","spaceKey":"GBCW","spaceName":"Gstock BC Conector Wiki","spaceUrl":"","isServer":false},"labels":[],"projectKey":"GSTOCKSOP","serviceDeskId":31,"kbLinkDomainURLs":["https://itconsultoria.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":31,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GSTOCKSOP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZWM3MTBhZi1lNTRhLTRhOGQtODcwMC1lMTQ2OGJmYWI2NjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMzkwNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDkwNjkxNTYsIm5iZiI6MTc0OTA2Nzk1Nn0.GciXFNcqVh8x3h3kgNiLcVF3yDjCbZsLkoSXY27VJt4","targetCollection":"upload-project-13905","endpointUrl":"https://api.media.atlassian.com","clientId":"bec710af-e54a-4a8d-8700-e1468bfab664","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":316,"projectId":13905,"form":{"name":"Pregunta","descriptionHtml":"","callToAction":"Pregunta","intro":"¿Algo que no sabes? Seguro que te podemos ayudar","instructions":"","icon":10527,"iconUrl":"https://itconsultoria.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Correo electrónico de confirmación para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Prioridad","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Crítica","selected":false,"children":[]},{"value":"2","label":"Alta","selected":false,"children":[]},{"value":"3","label":"Media","selected":true,"children":[]},{"value":"4","label":"Baja","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Adjunto","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Componente(s)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"14096","label":"AgoraPOS","selected":false,"children":[]},{"value":"14097","label":"Business Central","selected":false,"children":[]},{"value":"14098","label":"Cloud","selected":false,"children":[]},{"value":"14099","label":"PowerBI","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/31/create/316","requestValidateBaseUrl":"/servicedesk/customer/portal/31/validate/316","calendarParams":{"firstDay":1,"date":"2025-06-04T22:12:36+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e430db96-557c-3920-bf13-f235745a0306","appLinkName":"","appLinkUrl":"","spaceKey":"GBCW","spaceName":"Gstock BC Conector Wiki","spaceUrl":"","isServer":false},"labels":[],"projectKey":"GSTOCKSOP","serviceDeskId":31,"kbLinkDomainURLs":["https://itconsultoria.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiZWM3MTBhZi1lNTRhLTRhOGQtODcwMC1lMTQ2OGJmYWI2NjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMzkwNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDkwNjkxNTYsIm5iZiI6MTc0OTA2Nzk1Nn0.GciXFNcqVh8x3h3kgNiLcVF3yDjCbZsLkoSXY27VJt4","targetCollection":"upload-project-13905","endpointUrl":"https://api.media.atlassian.com","clientId":"bec710af-e54a-4a8d-8700-e1468bfab664","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}